Selection System Development and
Interviewer Training
Using effective selection techniques, Corporate Insights designs, validates and implements a complete selection system for your organization. We assist your company in identifying performance criteria, often through benchmarking high performers in positions such as: sales/account managers; customer service representatives and managers; IT professionals; and franchisees. We then use appropriate tests and determine a methodology to measure skills, abilities and knowledge. Your managers are then trained in effective interviewing techniques, reference checking and adherence to EEO and Affirmative Action laws regarding fair employment practices. In many instances, we have designed and implemented behavioral interview guides for our clients
The Interviewer Training Workshop
This workshop is designed to improve participants’ interviewing skills. Participants are encouraged to bring real examples of selection situations to the workshop for practice or critical review.
Topics include:
- Identifying the requirements of the position
- Analyzing a resume
- Following legal guidelines
- Opening the interview and establishing rapport
- Asking relevant questions
- Listening and taking notes
- Closing the interview
- Evaluating candidates
- Public Relations
